Got Questions?
Frequently Asked Questions
How do I know an item is authentic?
Every graded card, comic, or piece of memorabilia we sell has been authenticated by a recognized third-party grader (PSA, BGS, or CGC) — you can look up the cert number printed on the slab directly on that grader’s own website. Raw (ungraded) items are checked in-house by staff with years of hands-on experience before they’re listed.
What grading services do you work with?
We buy, sell, and are familiar with PSA, BGS (Beckett), and CGC — the three major third-party grading services for sports cards, trading cards, and comics. If you’re looking to get your own collection graded, we’re happy to point you in the right direction.
What payment methods do you accept?
[PLACEHOLDER] We accept major credit/debit cards and [PayPal / other processor] online, plus cash and card in-store. Update this once your payment gateway is finalized.
How long does shipping take?
Orders typically ship within a few business days, packed securely and insured. See our Shipping & Returns page for full details and current timeframes.
Can I sell or consign my collection with you?
Yes — bring in your collection any day we’re open and we’ll always take a look. We buy outright or offer consignment, whichever makes more sense for what you’ve got. Visit our Sell / Consign page to get started.
How is a card or comic’s condition determined?
Graded items carry the condition assigned by their third-party grader (e.g. a PSA 10, a CGC 9.8). For raw/ungraded items, we describe condition honestly in plain language in the listing — centering, corners, edges, and surface for cards; spine, cover, and interior for comics — so you know exactly what you’re getting.
Do you have a physical store I can visit?
Yes — we’re a real, family-run shop in Alcoa, TN. See our Contact page for our address, hours, and directions. We also host regular community trade nights — stop by and say hi.